Return Policy

100% Satisfaction Guarantee

We recommend that you thoroughly research the product you are considering before purchasing. If you are not satisfied with your purchase, your item may be returned within 30 calendar days (unless otherwise stated). Any return due to our error (wrong item shipped, damaged product) will receive credit in full, including your shipping charges back to us. For all other returns you will be responsible for the the original shipping costs. The returned product must be in new condition. Any washed or used product is not returnable and will not be refunded. All products must be returned with its original box and packing materials provided by the manufacturer. For orders that shipped free, the original shipping & handling charge is usually about twenty percent of the item value. That amount will be deducted from your total credit. You will be responsible for return shipping costs unless otherwise agreed upon. A return authorization number is mandatory prior to return. We recommend tracking and insuring all returns. You MUST contact Customer Service to receive a Return Goods Authorization (RGA) number.

Credit for Returns

Credit will be issued after our returns department receives and processes the return. Please allow at least 10 business days from the date the return is received for credit to be issued. Credit may take up to 2 billing cycles to be reflected on your statement.

Special Orders

Unfortunately special orders are not eligible for return. Any orders that include pole hem or fringe are deemed a special order